POST /conversations/agentOnlinePing

We recommend pinging this endpoint every minute for as long as the agent has to be considered online.

Servers

Request headers

Name Type Required Description
Content-Type String Yes The media type of the request body.

Default value: "application/json"

Request body fields

Name Type Required Description
receivedFrom No

mark your messages to distinguish messages created by you from the others.

agentId No

agent ID. It can be found on agent’s page or received from a webhook. Alternatively, you can use agentEmail + agentName + receivedFrom instead (all 3 fields required).

agentName No

agent name

agentEmail No

agent email. When sending online pings from a standalone system, it’s hard to maintain a 1-to-1 relationship between the users of both systems. In this case, an agent can be specified by their email address. If there’s no agent with the specified email address in your Brevo organization, a dummy agent will be created automatically.

How to start integrating

  1. Add HTTP Task to your workflow definition.
  2. Search for the API you want to integrate with and click on the name.
    • This loads the API reference documentation and prepares the Http request settings.
  3. Click Test request to test run your request to the API and see the API's response.