POST /hosted_pages/pre_cancel

Creates a hosted_page resource of type pre_cancel. Route canceling users to this page to provide them a retention experience and start saving revenue.
The hosted page is created in accordance with the retention experience configured in the Chargebee Retention app, along with the data provided as input to this endpoint. Call the endpoint before your customer clicks the Cancel button, and when they do, route them to the url in the endpoint response.

Servers

Request headers

Name Type Required Description
chargebee-request-origin-device String No

The device from which the customer has made the request

Content-Type String Yes The media type of the request body.

Default value: "application/x-www-form-urlencoded"

chargebee-event-webhook String No

skip only webhooks

Possible values:

  • "all-disabled"
chargebee-business-entity-id String No

If the site has multiple business entities, you can use this custom HTTP header to specify the business entity for which Chargebee should perform the operation.

chargebee-event-actions String No

skip all actions to be done on the events

Possible values:

  • "all-disabled"
chargebee-request-origin-user String No

The email address of your customer/user. Use this when the email address has only ASCII characters.

chargebee-request-origin-ip String No

The IP address of the customer where the request originated

chargebee-request-origin-user-encoded String No

The Base64-encoded email address of your customer/user. Use this if the email address has UTF-8 characters. When this header is provided, the header chargebee-request-origin-user is ignored.

chargebee-event-email String No

skip only emails

Possible values:

  • "all-disabled"

Request body fields

Name Type Required Description
redirect_url String No

The customer is sent to this URL upon successful retention. In other words, this is the page to which the customer is sent when they decide not to cancel the subscription.

subscription Object No

Parameters for subscription

subscription.id String Yes

The unique ID of the subscription which the customer wants to cancel.

pass_thru_content String No

Additional data to be passed to Chargebee Retention. Only the value of pass_thru_content.custom is sent to Chargebee Retention. It is sent as the value of the custom property. The fields provided in pass_thru_content.custom must be preconfigured in Chargebee Retention.

Although only pass_thru_content.custom is sent to Chargebee Retention, all of pass_thru_content is stored by Chargebee billing and is retrievable as an attribute of the hosted_page. .

cancel_url String No

The customer is sent to this URL if they finally decide to cancel the subscription, despite the attempt to retain them.

How to start integrating

  1. Add HTTP Task to your workflow definition.
  2. Search for the API you want to integrate with and click on the name.
    • This loads the API reference documentation and prepares the Http request settings.
  3. Click Test request to test run your request to the API and see the API's response.