POST /api/v2/callback
Requests a call back to a given number by an operator in a given call center, and returns the request's position in the queue. The call back joins the call center queue like a regular call and dials out when the next operator becomes available, respecting the call center's business and holiday hours and queue settings. International call backs are not supported, and a duplicate call back for the same number and call center is rejected.
Rate limit: 1200 per minute.
Servers
- https://dialpad.com/
- https://sandbox.dialpad.com/
Request headers
| Name | Type | Required | Description |
|---|---|---|---|
Content-Type |
String | Yes |
The media type of the request body.
Default value: "application/json" |
Request body fields
| Name | Type | Required | Description |
|---|---|---|---|
call_center_id |
Integer | Yes |
The ID of a call center that will be used to fulfill the callback. |
phone_number |
String | Yes |
The e164-formatted number to call back |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.