PATCH /api/v2/callcenters/{call_center_id}/operators/{user_id}/skill
Updates the skill level of an operator within a call center.
Rate limit: 1200 per minute.
Servers
- https://dialpad.com/
- https://sandbox.dialpad.com/
Path parameters
| Name | Type | Required | Description |
|---|---|---|---|
call_center_id |
Integer | Yes |
The call center's ID |
user_id |
Integer | Yes |
The operator's ID |
Request headers
| Name | Type | Required | Description |
|---|---|---|---|
Content-Type |
String | Yes |
The media type of the request body.
Default value: "application/json" |
Request body fields
| Name | Type | Required | Description |
|---|---|---|---|
skill_level |
Integer | Yes |
New skill level to set the operator in the call center. It must be an integer value between 0 and 100. |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.