GET /api/v2/callcenters

Gets all the call centers for the company.

Rate limit: 1200 per minute.

Servers

Query parameters

Name Type Required Description
name_search String No

search call centers by name or search by the substring of the name. If input example is 'Cool', output example can be a list of call centers whose name contains the string 'Cool' - ['Cool call center 1', 'Cool call center 2049']

cursor String No

A token used to return the next page of a previous request. Use the cursor provided in the previous response.

office_id Integer No

search call center by office.

include_alerts Boolean No

When false, omits cc_service_level alert settings from the response. Reduces Datastore reads for callers that do not need alert thresholds.

Default value: true

How to start integrating

  1. Add HTTP Task to your workflow definition.
  2. Search for the API you want to integrate with and click on the name.
    • This loads the API reference documentation and prepares the Http request settings.
  3. Click Test request to test run your request to the API and see the API's response.