PATCH /api/v2/callcenters/operators/{id}/dutystatus
Updates the operator's duty status for all call centers which user belongs to.
Rate limit: 1200 per minute.
Servers
- https://dialpad.com/
- https://sandbox.dialpad.com/
Path parameters
| Name | Type | Required | Description |
|---|---|---|---|
id |
Integer | Yes |
The operator's user id. |
Request headers
| Name | Type | Required | Description |
|---|---|---|---|
Content-Type |
String | Yes |
The media type of the request body.
Default value: "application/json" |
Request body fields
| Name | Type | Required | Description |
|---|---|---|---|
on_duty |
Boolean | Yes |
True if this status message indicates an "on-duty" status. |
duty_status_reason |
String | No |
[single-line only] A description of this status. |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.