POST /api/v2/subscriptions/sms

Creates an SMS event subscription. A webhook_id is required so that we know to which url the events shall be sent. An SMS direction is also required in order to limit the direction for which SMS events are sent. Use 'all' to get SMS events for all directions. A target_type and target_id may optionally be provided to scope the events only to SMS to/from that target.

See https://developers.dialpad.com/docs/sms-events for details on how SMS events work, including the payload structure and payload examples.

NOTE: To include the MESSAGE CONTENT in SMS events, your API key needs to have the "message_content_export" OAuth scope for when a target is specified in this API and/or "message_content_export:all" OAuth scope for when no target is specified.

NOTE: See https://developers.dialpad.com/v1.0-archive/reference for APIs that can operate on subscriptions that were created via the deprecated APIs.

Added on April 9th, 2021 for API v2.

Rate limit: 1200 per minute.

Servers

Request headers

Name Type Required Description
Content-Type String Yes The media type of the request body.

Default value: "application/json"

Request body fields

Name Type Required Description
direction String Yes

The SMS direction this event subscription subscribes to.

Valid values:

  • "inbound"
  • "outbound"
  • "all"
include_internal Boolean No

Whether or not to trigger SMS events for SMS sent between two users from the same company.

Default value: false

endpoint_id Integer No

The logging endpoint's ID, which is generated after creating a webhook or websocket successfully.

enabled Boolean No

Whether or not the SMS event subscription is enabled.

Default value: true

status Boolean No

Whether or not to update on each SMS delivery status.

Default value: false

target_id Integer No

The ID of the specific target for which events should be sent.

target_type Null No

The target's type.

Valid values:

  • null
  • "room"
  • "callrouter"
  • "channel"
  • "coachingteam"
  • "staffgroup"
  • "callcenter"
  • "department"
  • "office"
  • "unknown"
  • "user"
  • "coachinggroup"

How to start integrating

  1. Add HTTP Task to your workflow definition.
  2. Search for the API you want to integrate with and click on the name.
    • This loads the API reference documentation and prepares the Http request settings.
  3. Click Test request to test run your request to the API and see the API's response.