POST /api/v2/users/{id}/initiate_call

Causes a user's native Dialpad application to initiate an outbound call. Added on Nov 18, 2019 for API v2.

Rate limit: 5 per minute.

Servers

Path parameters

Name Type Required Description
id String Yes

The user's id. ('me' can be used if you are using a user level API key)

Request headers

Name Type Required Description
Content-Type String Yes The media type of the request body.

Default value: "application/json"

Request body fields

Name Type Required Description
custom_data String No

Extra data to associate with the call. This will be passed through to any subscribed call events.

outbound_caller_id String No

The e164-formatted number shown to the call recipient (or "blocked").

If set to "blocked", the recipient will receive a call from "unknown caller". The number can be the caller's number, or the caller's group number if the group is provided, or the caller's company reserved number.

group_id Integer No

The ID of a group that will be used to initiate the call.

group_type String No

The type of a group that will be used to initiate the call.

Possible values:

  • "callcenter"
  • "department"
  • "office"
phone_number String No

The e164-formatted number to call.

How to start integrating

  1. Add HTTP Task to your workflow definition.
  2. Search for the API you want to integrate with and click on the name.
    • This loads the API reference documentation and prepares the Http request settings.
  3. Click Test request to test run your request to the API and see the API's response.