POST /conversations/{id}/convert
You can convert a conversation to a ticket.
Servers
- https://api.intercom.io
- https://api.eu.intercom.io
- https://api.au.intercom.io
Path parameters
| Name | Type | Required | Description |
|---|---|---|---|
id |
Integer | Yes |
The id of the conversation to target |
Request headers
| Name | Type | Required | Description |
|---|---|---|---|
Content-Type |
String | Yes |
The media type of the request body.
Default value: "application/json" |
Intercom-Version |
String | No |
Possible values:
Default value: "2.12" |
Request body fields
| Name | Type | Required | Description |
|---|---|---|---|
attributes |
Object | No |
The attributes set on the ticket. When setting the default title and description attributes, the attribute keys that should be used are |
ticket_type_id |
String | Yes |
The ID of the type of ticket you want to convert the conversation to |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.