POST /conversations/messages/inbound

Post the necessary fields for the API to add a new inbound message.

Servers

Request headers

Name Type Required Description
Version String Yes

API Version

Valid values:

  • "2021-04-15"
Content-Type String Yes The media type of the request body.

Default value: "application/json"

Authorization String Yes

Access Token

Request body fields

Name Type Required Description
emailBcc[] Array No

List of email address to BCC

emailFrom String No

From Email Address

conversationProviderId String Yes

Conversation Provider Id

conversationId String Yes

Conversation Id

subject String No

Subject of the Email

emailCc[] Array No

List of email address to CC

date String No

Date of the inbound message

altId String No

external mail provider's message id

html String No

HTML Body of Email

emailTo String No

To Email Address

direction Object No

Message direction, if required can be set manually, default is outbound

attachments[] Array No

Array of attachments

message String No

Message Body

type String Yes

Message Type

Valid values:

  • "Call"
  • "WhatsApp"
  • "IG"
  • "FB"
  • "Custom"
  • "Live_Chat"
  • "WebChat"
  • "Email"
  • "GMB"
  • "SMS"
emailMessageId String No

Send the email message id for which this email should be threaded. This is for replying to a specific email

How to start integrating

  1. Add HTTP Task to your workflow definition.
  2. Search for the API you want to integrate with and click on the name.
    • This loads the API reference documentation and prepares the Http request settings.
  3. Click Test request to test run your request to the API and see the API's response.