POST /communications/calls/{call-id}/redirect

Redirect an incoming call that hasn't been answered or rejected yet. The terms 'redirecting' and 'forwarding' a call are used interchangeably. The bot is expected to redirect the call before the call times out. The current timeout value is 15 seconds.

Servers

Path parameters

Name Type Required Description
call-id String Yes

The unique identifier of call

Request headers

Name Type Required Description
Content-Type String Yes The media type of the request body.

Default value: "application/json"

Request body fields

Name Type Required Description
targets[] Array No
timeout Number No
callbackUri String No

How to start integrating

  1. Add HTTP Task to your workflow definition.
  2. Search for the API you want to integrate with and click on the name.
    • This loads the API reference documentation and prepares the Http request settings.
  3. Click Test request to test run your request to the API and see the API's response.