POST /sandbox/user/reset_login

/sandbox/user/reset_login/ functions the same as /sandbox/item/reset_login, but will modify Items related to a User. This endpoint forces each Item into an ITEM_LOGIN_REQUIRED state in order to simulate an Item whose login is no longer valid. This makes it easy to test Link's update mode flow in the Sandbox environment. After calling /sandbox/user/reset_login, You can then use Plaid Link update mode to restore Items associated with the User to a good state. An ITEM_LOGIN_REQUIRED webhook will also be fired after a call to this endpoint, if one is associated with the Item.

In the Sandbox, Items will transition to an ITEM_LOGIN_REQUIRED error state automatically after 30 days, even if this endpoint is not called.

Servers

Request headers

Name Type Required Description
Content-Type String Yes The media type of the request body.

Default value: "application/json"

Request body fields

Name Type Required Description
user_token String No

The user token associated with the User data is being requested for. This field is used only by customers with pre-existing integrations that already use the user_token field. All other customers should use the user_id instead. For more details, see New User APIs.

client_id String No

Your Plaid API client_id. The client_id is required and may be provided either in the PLAID-CLIENT-ID header or as part of a request body.

item_ids[] Array No

An array of item_ids associated with the User to be reset. If empty or null, this field will default to resetting all Items associated with the User.

secret String No

Your Plaid API secret. The secret is required and may be provided either in the PLAID-SECRET header or as part of a request body.

user_id String No

A unique user identifier, created by /user/create. Integrations that began using /user/create after December 10, 2025 use this field to identify a user instead of the user_token. For more details, see new user APIs.

How to start integrating

  1. Add HTTP Task to your workflow definition.
  2. Search for the API you want to integrate with and click on the name.
    • This loads the API reference documentation and prepares the Http request settings.
  3. Click Test request to test run your request to the API and see the API's response.