PUT /team/update-agent-group/{id}

Scope required: (Manage Team)

update agent group

Servers

Path parameters

Name Type Required Description
id Integer Yes

Agent Group Id

Request headers

Name Type Required Description
Content-Type String Yes The media type of the request body.

Default value: "application/json"

Request body fields

Name Type Required Description
name String Yes
online_first Integer No

Default (0), Online First (1), Online Only (2)

assign_method String No

random,least_assigned,round_robin

image String No
only_view_assigned_to_me Integer No

All Conversations (0), Only conversations assigned to me (1)

How to start integrating

  1. Add HTTP Task to your workflow definition.
  2. Search for the API you want to integrate with and click on the name.
    • This loads the API reference documentation and prepares the Http request settings.
  3. Click Test request to test run your request to the API and see the API's response.