GET /api/v2/activities

Lists ticket activities in the last 30 days affecting the agent making the request. Also sideloads the following arrays of user records:

Pagination

See Pagination.

Returns a maximum of 100 records per page.

Allowed For

Servers

Query parameters

Name Type Required Description
page No

Pagination parameter. Supports both traditional offset and cursor-based pagination:

  • Traditional: ?page=2 (integer page number)
  • Cursor: ?page[size]=50&page[after]=cursor (deepObject with size, after, before)

These are mutually exclusive - use one format or the other, not both.

include String No

A comma-separated list of sideloads to include. Supported values: fields_metadata.

sort String No

Field to sort results by. Prefix with - for descending order.

When used with cursor pagination, this determines the cursor ordering.

Example: ?sort=name or ?sort=-created_at

per_page Integer No

Number of records to return per page.

Note: Default and maximum values vary by endpoint. Check endpoint-specific documentation for limits.

since String No

A UTC time in ISO 8601 format to return ticket activities since said date.

How to start integrating

  1. Add HTTP Task to your workflow definition.
  2. Search for the API you want to integrate with and click on the name.
    • This loads the API reference documentation and prepares the Http request settings.
  3. Click Test request to test run your request to the API and see the API's response.