PUT /api/v2/saved_searches/{id}

Updates the name, type, and query of the saved search with the specified id for the requesting agent. Names must remain unique per agent.

Allowed For

Servers

Path parameters

Name Type Required Description
id String Yes

The UUID of the saved search

Request headers

Name Type Required Description
Content-Type String Yes The media type of the request body.

Default value: "application/json"

Request body fields

Name Type Required Description
filters String No

A JSON-stringified array of filter field IDs to persist alongside the search. Optional.

query String Yes

The search query string. Must be 2000 characters or less.

name String Yes

The name given by the agent to the saved search. Must be 255 characters or less.

type String Yes

The type of object the search applies to

Valid values:

  • "organization"
  • "side_conversation"
  • "ticket"
  • "article"
  • "user"

How to start integrating

  1. Add HTTP Task to your workflow definition.
  2. Search for the API you want to integrate with and click on the name.
    • This loads the API reference documentation and prepares the Http request settings.
  3. Click Test request to test run your request to the API and see the API's response.