GET /api/v2/ticket_fields/show_many

Returns multiple ticket fields in a single request.

Provide either:

Up to 100 values are accepted.

The response payload matches the List Ticket Fields response format.

Sideloads

The following sideloads are supported:

NameWill sideload
usersThe user or users that created fields

Allowed For

Servers

Query parameters

Name Type Required Description
exclude_sub_selection_options Boolean No

Excludes sub_selection_options from option payloads to reduce response size.

ticket_field_ids String No

Comma-separated list of ticket field IDs. Required if keys is not provided.

ticket_field_keys String No

Comma-separated list of ticket field keys. Required if ids is not provided.

creator Boolean No

If true, displays the creator_user_id and creator_app_name properties. If the ticket field is created by an app, creator_app_name is the name of the app and creator_user_id is -1. If the ticket field is not created by an app, then creator_app_name is null

How to start integrating

  1. Add HTTP Task to your workflow definition.
  2. Search for the API you want to integrate with and click on the name.
    • This loads the API reference documentation and prepares the Http request settings.
  3. Click Test request to test run your request to the API and see the API's response.