GET /api/v2/tickets/autocomplete
Returns tickets whose subject matches the value specified in the name
parameter.
Allowed For
- Agents
Servers
- https://{subdomain}.{domain}.com
Query parameters
| Name | Type | Required | Description |
|---|---|---|---|
source |
String | No |
If a |
name |
String | No |
The text used to match ticket subjects. |
field_id |
String | No |
The id of a lookup relationship field. The type of field is determined
by the |
support_type_scope |
String | No |
Lists tickets by support type. Possible values are "all", "agent", or "ai_agent". Defaults to "agent" |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.