PATCH /phone/call_queues/{callQueueId}
Call queues allow you to route incoming calls to a group of users. For instance, you can use call queues to route calls to various departments in your organization such as sales, engineering, billing, customer service etc.
Use this API to update information of a specific Call Queue.
Prerequisites:
- Pro, Business, or Education account
- Account owner or admin permissions
- Zoom Phone license
Scopes:phone:write:admin
Rate Limit Label: Light
Servers
- https://api.zoom.us/v2
Path parameters
| Name | Type | Required | Description |
|---|---|---|---|
callQueueId |
String | Yes |
Unique Identifier of the Call Queue. |
Request headers
| Name | Type | Required | Description |
|---|---|---|---|
Content-Type |
String | Yes |
The media type of the request body.
Default value: "application/json" |
Request body fields
| Name | Type | Required | Description |
|---|---|---|---|
extension_number |
Integer | No |
Phone extension number for the site. If a site code has been assigned to the site, provide the short extension number instead of the original extension number. |
timezone |
String | No |
Timezone of the Call Queue. |
name |
String | No |
Name of the Call Queue. |
site_id |
String | No |
Unique identifier of the site where the Call Queue is assigned. |
description |
String | No |
Description for the Call Queue. |
status |
String | No |
Status of the Call Queue. Allowed values: Valid values:
|
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.